Hey Broadband Discount Code

About Hey Broadband

Hey Broadband (Hey!Broadband) is a cutting-edge full fibre broadband provider committed to delivering lightning-fast, reliable, and affordable internet services. Operating on its own independent full fibre network, Hey Broadband brings fibre-to-the-premises (FTTP) technology directly into homes and businesses, ensuring superior speeds and a stable connection. Unlike many traditional providers that still rely on older copper infrastructure for the final stretch, Hey Broadband’s pure fibre approach guarantees a future-proof connection designed to meet the demands of modern digital life, from 4K streaming and online gaming to extensive video conferencing and large file uploads. They are rapidly expanding their network to reach areas that might typically be underserved by larger providers, focusing on towns and villages that benefit from a dedicated, high-performance internet service.

Why Choose Hey Broadband?

Opting for Hey Broadband means choosing a provider that prioritises speed, stability, and customer satisfaction. Their commitment to a full fibre network ensures that you receive the fastest possible broadband speeds with symmetrical upload and download capabilities, a significant advantage for home workers, gamers, and content creators. They also stand out for their transparent pricing policy, guaranteeing no mid-contract price increases, which offers peace of mind in a market often subject to unexpected hikes. Customer reviews frequently highlight the excellent speeds, reliable connection, and responsive customer service as key reasons for choosing Hey Broadband.

• Full Fibre Directly to Your Door: Experience pure fibre-to-the-premises (FTTP) for the most reliable and fastest internet speeds.
• Symmetrical Speeds: Enjoy identical upload and download speeds, perfect for video calls, online gaming, and cloud-based work.
• No Mid-Contract Price Hikes: Benefit from transparent pricing with a guarantee that your monthly cost won’t increase during your contract term.
• Flexible Contract Options: Choose from 24-month, 12-month, and even 30-day rolling contracts to suit your needs.
• Highly-Rated Customer Service: Many users praise Hey Broadband for their responsive, friendly, and efficient customer support team.

Key Hey Broadband Offerings

Hey Broadband offers a range of full fibre broadband packages designed to cater to various internet usage needs, from general Browse and streaming to intensive online activities for large households and businesses. Their plans are structured to provide unlimited usage, ensuring you can browse, stream, game, and work without worrying about data caps.

• Superfast 150: An excellent entry-level full fibre broadband package with average speeds of 150 Mbps, suitable for most households with multiple devices.
• Megafast 400: Stepping up in speed, this package offers average speeds of 400 Mbps, ideal for larger households, heavy streamers, and serious online gamers.
• Gigafast 900: Their premium offering, providing average speeds of 900 Mbps, designed for those who demand the absolute fastest internet connection for multiple simultaneous ultra-HD streams, competitive gaming, and rapid large file transfers.
• Home Worker and Business Packages: Beyond residential offerings, Hey Broadband provides specialised packages with dedicated IP addresses and enhanced service level agreements (SLAs) for those working from home or running a business.
• Optional Digital Phone Line: Unlike many altnet providers, Hey Broadband offers the option to include a digital voice (VoIP) phone line, allowing you to keep your existing number.

Benefits of Using Hey Broadband

The advantages of choosing Hey Broadband extend beyond just high speeds. Their customer-centric approach and commitment to full fibre technology offer tangible benefits to users.

• Unmatched Reliability: Full fibre connections are less susceptible to interference and degradation than copper, leading to a more stable and consistent internet experience.
• Future-Proof Connectivity: With increasing demands on internet bandwidth, Hey Broadband’s full fibre ensures your connection is ready for future technologies and devices.
• Exceptional Value: Despite offering advanced full fibre technology, Hey Broadband strives to provide competitive pricing, often rivalling larger, older networks.
• Included Wi-Fi 6 Router: All packages come with a high-quality, Wi-Fi 6 compatible router, ensuring optimal wireless performance within your home.
• Hassle-Free Installation: Their engineering team handles the installation directly, connecting the fibre from the pole, trench, or ducting straight into your home, ensuring a smooth setup.

Things to Consider Before Switching to Hey Broadband

While Hey Broadband offers compelling advantages, it’s important to consider a few points:

• Coverage Area: As an alternative network provider, Hey Broadband’s service is still expanding and may not yet be available in all locations. It’s essential to check their website for postcode availability.
• Upfront Costs for Shorter Contracts: While 24-month and 12-month contracts typically have no setup fees, the 30-day rolling contracts may incur a small upfront charge.
• Focus on Internet: Hey Broadband’s primary focus is on high-speed internet. While they offer a digital phone line, they do not currently provide TV packages.

Tips for Maximising Your Hey Broadband Experience

To get the most out of your Hey Broadband connection and potential discounts, consider these tips:

• Check Postcode Availability: The first step is always to verify if Hey Broadband’s full fibre network has reached your area by entering your postcode on their website.
• Choose the Right Speed: Assess your household’s internet usage. While Gigafast 900 offers top speeds, Superfast 150 or Megafast 400 might be perfectly adequate and more cost-effective for your needs.
• Keep an Eye on Promotions: Hey Broadband frequently offers introductory discounts, bill credits, or even Amazon vouchers with new sign-ups. Check their website and promotional pages for the latest deals, which can offer up to £80 off.
• Consider Contract Length: Longer contracts typically offer the best monthly pricing, but if you need flexibility, the 30-day rolling contract is a great option.
• Utilise the Wi-Fi 6 Router: Position your included Wi-Fi 6 compatible router centrally for optimal wireless coverage throughout your home. Consider their optional Smart WiFi add-on for eliminating black spots in larger properties.

Customer Support & Policies

Hey Broadband prides itself on its dedicated and friendly customer support team. They offer assistance through various channels to ensure any queries or technical issues are resolved efficiently. Their online Help Centre provides comprehensive FAQs, and their customer service team is readily available during extended hours. They also have clear policies regarding installation, billing, and promotional terms, ensuring transparency and a smooth customer journey. Their commitment to no mid-contract price increases is a testament to their customer-first approach.

• Responsive Support Team: Access help via phone or email for prompt assistance.
• Extensive Online Help Centre: Find answers to common questions and guides for troubleshooting.
• Transparent Billing: Understand your bill clearly with no hidden costs or surprise price hikes during your contract.

Connect to the Future with Hey Broadband

Hey Broadband is redefining home and business connectivity with its unwavering focus on pure full fibre technology. By delivering symmetrical, ultrafast speeds directly to your property, coupled with a commitment to transparent pricing and excellent customer service, they offer a compelling alternative to traditional broadband providers. Embrace the future of internet connectivity, enjoy seamless online experiences, and unlock significant savings. Check availability today and see how Hey Broadband can transform your digital life.

Connect with Hey Broadband and experience the difference of truly fast, reliable internet.